Warranty


Reciprocating Compressors Warranty

All component parts on the compressor, installed by the manufacturer, are warranted to be free of defects in workmanship and material for a period of one year. Transportation charges are the responsibility of the purchaser. This warranty extends to the original purchaser of the compressor only. The purchaser must use Synthetic Reciprocating Compressor Oil, part number 30100, in the compressor for the duration of the compressor warranty. There are NO express warranties other than those contained in this limited warranty statement. Covered in the one year period of the warranty are defective parts and labor only. Part defects are limited to original parts only. The compressor warranty is void in the case of abuse, lack of proper service, incorrect application, incorrect installation, and neglect. Industrial Electric stationary compressors may be repaired on site as long as the compressor is not located further than 50 miles from the service center. The purchaser is responsible for any additional travel expense beyond 50 miles from the service center. Gas/Diesel Engine Driven, Single Stage Stationary, and Contractor Series compressors must be repaired at the closest service center to the compressor. The purchaser is responsible for any travel expense if they do not wish to bring the compressor to the service center. ALL “SPECIALTY COMPRESSOR” WARRANTY SERVICE MUST BE PERFORMED AT THE CLOSEST SERVICE CENTER TO THE COMPRESSOR. A “SPECIALTY COMPRESSOR” is any compressor packaged with options other than those that apply to the standard models in the catalog. Warranty labor for the first year is only covered for work performed Monday-Friday 8am-5pm excluding all major US holidays. BEFORE WARRANTY SERVICE IS PERFORMED, CONTACT THE MANUFACTURER TECH SUPPORT FOR FASTEST SOLUTION AND APPROVAL (800-531-9656 or 972-352-6304). Warranty repairs must be authorized by the manufacturer prior to work being performed. Unauthorized work may void the package warranty. The warranty claim form MUST be submitted for any potential warranty claim to be reviewed. A copy of the original invoice must be sent in with the warranty claim form. The limited warranty is not active until the installation sheet, included with the compressor manual, is properly filled out and returned. Failure to return the installation sheet will prevent the warranty from being active.

Parts Warranty

New parts purchased are warranted to be free from defects for a period of 1 year. Parts warranty is repair or replace only. Parts warranty is limited to the repair or replacement of the defective part only. No labor allowed for parts warranty. The defective part will be repaired or replaced. Freight and labor are not covered under the parts warranty. FOR A DEFECTIVE PART, CONTACT THE WARRANTY SERVICE CENTER (800-531-9656 or 972-352-6304).

Rotary Screw Compressors Warranty

All component parts on the compressor, installed by the manufacturer, are warranted to be free of defects in workmanship and material for a period of one year. Transportation charges are the responsibility of the purchaser. This warranty extends to the original purchaser of the compressor only. The purchaser must use Synthetic Rotary Screw Oil, part number RS8000, in the compressor for the duration of the compressor warranty. There are NO express warranties other than those contained in this limited warranty statement. Covered in the one year period of warranty are defective parts and labor. Part defects are limited to original part only. The compressor warranty is void in the cases of abuse, lack of proper service, incorrect application, incorrect installation and neglect. Industrial Electric stationary compressors may be repaired on site as long as the compressor is not located further than 50 miles from the service center. The purchaser is responsible for any additional travel expense beyond 50 miles from the service center. Gas/Diesel Engine Driven compressors must be repaired at the closest service center to the compressor. The purchaser is responsible for any travel expense if they do not wish to bring the compressor to the service center. ALL “SPECIALTY COMPRESSOR” WARRANTY SERVICE MUST BE PERFORMED AT THE CLOSEST SERVICE CENTER TO THE COMPRESSOR. A “SPECIALTY COMPRESSOR” is any compressor packaged with options other than those that apply to the standard model in the catalog. The AIREND is covered by a 2 year warranty to be free from defects from manufacturing. This does not cover abuse, neglect, improper service, misapplication, or improper installation. An oil sample must be submitted with any AIREND warranty claim for verification. An “AIREND” is the rotors and bearings of the compressor. Warranty labor for the first year is only covered for work performed Monday-Friday 8am-5pm excluding all major US holidays. BEFORE WARRANTY SERVICE IS PERFORMED, PLEASE CONTACT MANUFACTURER TECH SUPPORT FOR FASTEST SOLUTION AND AUTHORIZATION (800-531-9656 or 972-352-6304). Warranty repairs must be authorized by the manufacturer prior to work being performed. Unauthorized work may void the package warranty. The warranty claim form MUST be submitted for any potential warranty claim to be reviewed. A copy of the original invoice must be sent in with the warranty claim form.

The limited warranty is not active until the installation sheet, included with the compressor manual, is properly filled out and returned. Failure to return the installation sheet will prevent the warranty from being active.

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